Information
Tutorial on Submitting a Customer Support Ticket

17/10/2024

Dear Challengers,

If you encounter any issues in the game, you can contact customer support in the game or through the VNGGAMES Customer Support Center for assistance!

Contact Customer Support in the Game

1. Go to "Settings" located at the right-hand part of the game.

2. Click "Customer Service" in the "Settings" section.

3. Select the region you are in.

4. Choose the appropriate category for your issue.

5. Fill in the required information and provide necessary documents, such as screenshots or screen recordings (if needed), then submit your request.

Contact Customer Support via VNGGAMES Customer Support Center

1. Please go to the VNGGAMES Support Center and select Forsaken World 2.
Link: https://support.vnggames.com/

2. Log in to your account to report the issue.

3. Choose the appropriate category for your issue.

4. Please fill in the required information and provide necessary documents, such as screenshots or screen recordings (if needed), before submitting your request.

Note: If you wish to see your submitted support tickets, kindly just tap on "Your tickets". 

We hope this helps!